Legal
Refund & Cancellation Policy
When an order can be cancelled and which fees can be refunded.
Effective date: Effective date · Version: v1-draft · Last updated: 2026-09-10
This page is a structural draft. Items shown in boxes are placeholders awaiting confirmed business and legal details, and this document has not yet been legally reviewed.
1. Before filing
Your refund and cancellation terms
2. After filing
Official government fees are generally non-refundable once an application has been submitted to an intellectual property office, because those offices do not return them.
Your position on professional fees after filing — to be provided
3. Refusals and objections
An objection, refusal or opposition raised by an office or a third party is not a service failure and does not by itself create a refund entitlement.
4. How to request a cancellation or refund
Email Customer contact email with your order number. We will confirm what has already been incurred and what, if anything, can be refunded.
5. Statutory rights
Consumer withdrawal / cooling-off rights applicable in your jurisdiction — to be confirmed